With the COVID-19 pandemic showing no signs of slowing down or coming to an end any time soon, businesses are having to strategically put in long term plans to make sure their businesses survive through the crisis.

For many, this has meant putting in place a remote working solution for employees to work from home, and it has also seen a lot of organisations ending long-term office leases with the uncertainty of when a return to ‘the office’ would be viable or safe.

With this in mind, it’s worth taking a look at how The Workstation can support your business through the pandemic, helping run your business smoothly and without a hitch. Taking away some of the stresses you may currently have when it comes to being a business owner.

Virtual Services

Our virtual services have seen a peak of interest since the first lockdown in March 2020. Why? Because people wanted to make sure their businesses ran as normal as possible without any interruption for their clients or customers.

It’s been integral to maintain a professional approach to business, instilling trust in your clients and customers and assuring them that you are still there to assist them with their needs and requirements.

It’s no wonder that virtual services have been increasingly required with the switch to digital happening almost overnight. Our virtual services can be put in place for a temporary measure or more long-term depending on what you need and how you’d like to approach it. 

So, in what way can virtual services assist you in the COVID-19 pandemic?

General and Business Mail Forwarding

With many businesses deciding not to renew leases on their office space, or being unable to use flexible office space to conduct their businesses during these uncertain times, our general and business mail forwarding service can maintain a professional facade to your business. 

Have your mail sent to one of our professional business centres and we can set up forwarding to your home address or address of choice. We also have a service where you can use our business centres as a registered office address for official correspondence and business registration with Companies House.

If you’d rather not wait for the mail to physically reach you, we also have a Scan 2 Email service where we can scan important letters and documents for you and have them emailed to you for added convenience. 

Virtual Receptionist Service

We provide a professional call answering service where we take the calls in your company name and forward messages and/or transfer the call directly to you. This maintains a sense of accessibility between yourself and your clients which can be interrupted or broken with a switch from the office to working from home. 

This is particularly useful if you’re a business that is often on the go and needs someone to man the phone for business enquiries and scheduling of appointments. 

All calls answered and any messages taken are done so by professionally trained receptionists who will use your company name when speaking to anyone that calls through for you. 

In Summary

It’s a difficult time for every industry and almost every business has been affected in some way shape or form due to the coronavirus. 

Our virtual services aim to take some of that pain away and enable you to breathe and feel reassured that your business is operating smoothly and without a hitch, even during the most challenging years we’ve faced in history.

If you’d like to speak to one of our advisors about our virtual service offering, please do visit the virtual services page on our website, use our chat feature or visit our contact page to speak to a friendly member of The Workstation team.